Individual and Organizational Factors in the Interchangeability of Paid Staff and Volunteers: Perspectives of Volunteers

Authors

  • Laurie Mook Arizona State University
  • Eddie Farrell St. Michael's Hospital, Toronto
  • Antony Chum St. Michael's Hospital, Toronto
  • Femida Handy University of Pennsylvania
  • Daniel Schugurensky Arizona State University
  • Jack Quarter University of Toronto

DOI:

https://doi.org/10.22230/cjnser.2014v5n2a187

Keywords:

À but non lucratif, Bénévoles, Salariés

Abstract

This study builds upon earlier studies of the degree of interchangeability between volunteers and paid staff in nonprofit organizations. While these earlier studies were from an organization perspective, this study is from the perspective of volunteers, and looks at individual and organizational characteristics in all types of organizations—nonprofits, for-profits, government agencies, and others. The findings indicate that 10.8% of volunteers reported replacing a paid staff member, 3.1% permanently. Volunteers also reported being replaced by paid staff: 7.6% reported being replaced, 2.1% permanently. The study suggests that organizations utilize a co-production model and appear to interchange their paid staff and volunteers when needed in tasks requiring higher-level skills.

RÉSUMÉ

Cette étude se fonde sur des études antérieures qui portaient sur le niveau d’interchangeabilité entre Cette étude se fonde sur des études antérieures qui portaient sur le niveau d’interchangeabilité entre bénévoles et salariés dans des organismes à but non lucratif. Tandis que ces études antérieures adoptaient une perspective organisationnelle, cette étude-ci adopte celle des bénévoles et examine les caractéristiques individuelles et organisationnelles de toutes sortes d’organisations—à but non lucratif, à but lucratif, gouvernementaux et coopératifs. Elle se fonde sur deux sous-échantillons provenant d’une enquête aléatoire par téléphone avec 768 individus provenant de partout au Canada. Les résultats indiquent que 10,8% des bénévoles disent avoir remplacé un salarié, 3,1% en permanence. Les bénévoles disent d’autre part que des salariés les ont remplacés : 7,6% ont ainsi été remplacés par des salariés, 2,1% en permanence. L’étude semble montrer que les organisations utilisent un modèle de co-production et paraissent échanger leurs salariés et bénévoles au besoin pour des tâches requérant des habiletés de haut niveau.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

Author Biographies

Laurie Mook, Arizona State University

Laurie Mook is Assistant Professor in the School of Community Resources and Development at Arizona State University, Phoenix, Arizona.

Eddie Farrell, St. Michael's Hospital, Toronto

Eddie Farrell is research coordinator for the Centre for Research on Inner City Health at St. Michael's Hospital, 209 Victoria Street, 3rd Floor, Toronto, ON M5B 1T8. Email: eddie.farrell@utoronto.ca

Antony Chum, St. Michael's Hospital, Toronto

Antony Chum is post-doctoral fellow for the Centre for Research on Inner City Health at St. Michael's Hospital, 209 Victoria Street, 3rd Floor, Toronto, ON M5B 1T8. Email: antony.chum@utoronto.ca

Femida Handy, University of Pennsylvania

Femida Handy is Professor in the School of Social Policy & Practice at the University of Pennsylvania.

Daniel Schugurensky, Arizona State University

Daniel Schugurensky is Professor in the School of Public Affairs and School of Social Transformation at Arizona State University, Phoenix, Arizona.

Jack Quarter, University of Toronto

Jack Quarter is Professor in the Department of Leadership, Higher and Adult Education at the Ontario Institute of Studies in Education of the University of Toronto, and co-director of the Social Economy Centre of the University of Toronto.

References

Brudney, J. L. (1990). Fostering volunteer programs in the public sector. San Francisco: Jossey-Bass.

Brudney, J. L., & Gazley, B. (2002). Testing the conventional wisdom regarding volunteer programs. Nonprofit and Voluntary Sector Quarterly, 31(4), 525-548.

Brudney, J. L., & Kellough, J. E. (2000). Volunteers in state government: Involvement, management, and benefits. Nonprofit and Voluntary Sector Quarterly, 29(1), 111-130.

Chum, A., Mook, L., Handy, F., Schugurensky, D., & Quarter, J. (2013). Degree and direction of paid employee/volunteer interchange in nonprofit organizations. Nonprofit Management and Leadership, 23(4), 409-426.

Cook, S. & Speevak Sladowski, P. (2013). Volunteering and older adults. Ottawa: Volunteer Canada. URL: http://volunteer.ca/content/volunteering-and-older-adults-final-report [October 28, 2013].

Handy, F. & Brudney, J. (2007). When to use volunteer labor resources? An organizational analysis for nonprofit management. Vrijwillige Inzet Onderzocht (VIO, Netherlands), 4, 91-100.

Handy, F., Mook, L. & Quarter, J. (2008). Interchangeability of paid staff and volunteers in nonprofit organizations. Nonprofit and Voluntary Sector Quarterly, 37(1), 76-92.

Handy, Femida, & Srinivasan, Narasimhan. (2005). The demand for volunteer labour: a study of hospital volunteers. Nonprofit and Voluntary Sector Quarterly, 34(4), 491-509.

Haski-Leventhal, D., Meijs, L. C. P. M., & Hustinx, L. (2010). The third party model: Enhancing volunteering through governments, corporations and educational institutes. Journal of Social Policy, 39(1), 139-158.

Haski-Leventhal, D., Hustinx, L., & Handy, F. (2011). What money cannot buy: The distinctive and multidimensional impact of volunteers. Journal of Community Practice, 19(2), 138-158.

Lapierre, D. (2013). Baby boomers - your new volunteers: Rethinking the voluntary's sector approach to engaging baby boomer volunteers. Ottawa: Volunteer Canada. Presentation to the Silver Economy Summit, Halifax, May 23-24. URL: http://www.silvereconomysummit.ca/uploads/files/DonLapierre_Volunteerism.pdf[October 28, 2013].

Lohr, S. (1999). Sampling: Design and analysis. Pacific Grove: Duxbury Press.

Mehta, Cyrus R, & Patel, Nitin R. (1995). Exact logistic regression: theory and examples. Statistics in medicine, 14(19), 2143-2160.

Meijs, L. C. P. M., Tschirhart, M., Ten Hoorn, E. M., & Brudney, J. L. (2009). Effect of design elements for corporate volunteers on volunteerability. The International Journal of Volunteer Administration, 26(1), 23-32.

Pfeffermann, D. (1996). The use of sampling weights for survey data analysis. Statistical methods in medical research, 5(3), 239-261.

Rubin, D. B. (2004). Multiple imputation for nonresponse in surveys. Hoboken, NJ: Wiley.

Schafer, J. L., & Graham, J. W. (2002). Missing data: Our view of the state of the art. Psychological Methods, 7(2), 147-177.

Downloads

Published

2014-12-18

Issue

Section

Articles

Most read articles by the same author(s)

1 2 > >>