Inclusion Norms in Ontario Settlement Agencies as Workplaces: Between Prefiguration and Systemic Exclusion
DOI:
https://doi.org/10.29173/cjnser681Keywords:
settlement, settlement agencies, immigrants, inclusion, equity, EDI, com- munity-based researchAbstract
This article examines the issue of inclusivity within nonprofit organizations as workplaces, focusing on the perspective of immigrant frontline workers of the Ontario settlement sector. Using a community-based collaborative approach, 25 frontline workers were invited to describe their experiences of integration of differences at work, involvement in decision-making, and equitable working conditions. Eight managers from the same agencies were also interviewed to better understand the policies and practices in their organization. The semi-directed interviews revealed that, while most organizations successfully integrate differences, there are some significant limitations regarding the involvement of immigrant frontline workers in decision-making and fair employment practices. This demonstrates a persistent form of systemic exclusion at the heart of Canada’s cultural mosaic.
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Copyright (c) 2024 Michaël Séguin, Bianca Briciu, Amy MacDonald, Michael Okunlola, Sahar Zohni, Christine Kouri
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