De la vision à l'action: la performance dans les entreprises d' insertion du Québec
Keywords:Économie sociale, Entreprises d’insertion, Formation professionnelle, Performance / Social economy, Work integration social enterprises, Vocational training, Performance
Les entreprises d'insertion, nées au début des années 1980, sont des acteurs d'économie sociale ayant une mission d'insertion socioprofessionnelle de divers groupes (jeunes et femmes notamment). Dans cet article, nous exposons les enjeux de gestion de la performance et illustrons comment les entreprises d’insertion sont amenées à une hybridation de la performance, tentant d’assurer la productivité tout en respectant leur mission sociale, soit celle de formation et d’insertion professionnelle. La recherche repose sur des entretiens menés auprès des responsables et employés de neuf entreprises d’insertion au Québec.
Work integration social enterprises (WISE), born in the 80s, are actors in the social-economy field whose mission is the socio-professional integration of various groups (youth and women, notably). In this article, we present the challenges of performance management for such organizations, which have to realize a sort of hybridization, as they have to simultaneously ensure production and productivity while fulfilling their social mission, which consists of training and professional integration. The research for this article was based on interviews with the managers and workers of nine social enterprises in Québec.
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