Assessing the Social Impact of Mental Health Service Accessibility by a Nonprofit Social Enterprise: A Mixed--methods Case Study
Keywords:Social entrepreneurship; Social enterprise; Nonprofit; Mental health; Community-based / L’entrepreneuriat social; Entreprise sociale; Non lucratif; Santé mentale; À base communautaire
The following study sought to examine the social impact of a social enterprise mental health services model by assessing its impact on service accessibility and mental health stigma. A novel approach to case study – a mixed methods design was developed by collecting data from service users, counsellors, and community members of a social enterprise in Toronto, Ontario, using qualitative interviews and the Mental Health Knowledge Schedule (MAKS) survey. Findings show how the social enterprise increases service access and challenges mental health stigma by engaging in a variety of activities, including providing low--cost counselling, diversifying services, offering a positive and safe non--clinical environment, and engaging with the public directly by utilizing a storefront model. As a result of data triangulation analysis, common themes and discrepancies between respondent groups are identified and discussed. No significant relationships were found between mental health stigma and community member demographic characteristics. Insights on replication of this social impact assessment model are discussed.
Copyright (c) 2021 Aaron Turpin, Micheal Shier, Kate Scowen
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Submission of an original manuscript to the Canadian Journal of Nonprofit and Social Economy Research / Revue canadienne de recherche sur les OSBL et l'économie sociale [thereafter ANSERJ] will be taken to mean that it represents original work not previously published, and that it is not being considered elsewhere for publication.
The journal takes the stance that the publication of scholarly research is meant to disseminate knowledge and, in a not-for-profit regime, benefits neither publisher nor author financially. It sees itself as having an obligation to its authors and to society to make content available online now that the technology allows for such a possibility. In keeping with this principle, the journal will publish all of its issues online.
Authors who publish in the ANSERJ agree to release their articles under the Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 International Licence (CC BY-NC-ND 4.0). This licence allows anyone to copy and distribute the article for non-commercial purposes provided that appropriate attribution is given. For details of the rights an author grants users of their work, please see the licence summary and the full licence.